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1. All items must be in resaleable condition, and include all components.

2. Returns must be shipped prepaid. Collect shipments will not be accepted. ‘Returns’ must be clearly marked on all cartons.

3. Any discrepancy found in return shipments will be credited on the basis of Scholastic’s count.

4. Returns are sent at customer’s risk. Credit will not be issued on return shipments lost in transit.

5. Original Shipping & Handling charges are non-refundable.

Please forward all returns to the following address:
Scholastic Canada Ltd.
175 Hillmount Road
Markham, Ontario  L6C 1Z7

The Scholastic 100% Satisfaction Guarantee

Your Complete Satisfaction is Our #1 Priority! If for any reason you want to return an item you ordered, we will be happy to give you an exchange, credit, or full refund.

Our helpful customer service representatives will be happy to assist you with any questions concerning shipping! You can reach us at or 1-800-268-3860. For more specific information about our customer service hours, please visit Customer Service.

Do you have questions? Visit our FAQs page to learn more.